Technical Support

PCWE provides a timely and effective response to support calls. Support calls will be returned within an hour and when an hour is too long to wait we provide emergency calling at no extra charge. We provide support for a broad range of software and hardware but if there is a problem a client is having with something that does not appear on our list we will, at the client's request, attempt to point the client in the right direction for the next steps. We support:

All versions of Microsoft Windows

All versions of Microsoft Windows Server

Cisco Networking Devices (including non Linksys Cisco devices)

Data and Voice Cabling

General Networking

Printers, Faxes, and Copiers

Data Recovery

Corrupt File Repair and Recovery

Mac OS X support

Technical Support

Customer Feedback

During a period of change and rapid growth for Fife House Foundation, PCWE continues to make this period at Fife House immensely easier by recommending computer upgrades and software enhancements that have made a huge difference to the overall effectiveness of the agency keeping within a budget. They are constantly upgrading their knowledge base and keeping us on the cutting edge of technology without the excessive expenses. All recommendations they have made have been deployed easily and have consistently enabled us to work more efficiently.

— Wayne Purchase

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Technical Support

Customer Feedback